Asia's best Directive Communication™ Trainers, Facilitators and Consultants
Aziah
Creating Service Passion In Financial Service
Aziah is a transformer of service culture in the Financial Services Industry. An inspiring ball of energetic fire, Aziah successfully applies Directive Communication™ psychology to instill extraordinary service attitudes in major departments and organizations within one of the world’s fastest growing industry. Aziah goes beyond traditional customer service training by cultivating self-supporting, self-inspiring service cultures through people – delivering significant bottom-line results. She has served financial institutions for over 17 years, developing service landscapes, including feedback and measurement systems, service rewards, and establishing service standards for various international financial groups.
Aziah is the author of “Creating the Service Revolution” and is a certified practitioner and facilitator of Directive Communication™ psychology, a revolutionary work force transformation methodology, accredited by the American Institute of Business Psychology.
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