LiLy Lau
Guru of Culture Dynamics

Lily Lau C.L., Director of Culture Dynamics, is an accredited practitioner of Directive Communication™. Born and bred in Kuala Lumpur, Lily Lau is multi-lingual, fluent in English, Japanese, Chinese and Malay languages. With 18 years consulting experience in Pricewaterhouse Coopers in-charge of Japanese companies, Lily Lau has the knowledge and skills to deliver and advice on cross-cultural management and bridging multi-cultural communication. Her clientele of Japanese companies cover the spectrum of industries from manufacturing (electrical, electronics, chemical, metal stamping, etc), to trading, engineering, services and many others.



Mr. Raymond Foong
Master of Cohesive Competence and Team Psychology

Raymond Foong MBA, is a Directive Communication certified practitioner and has extensive experience in project management by bringing people together for better performance. His Directive Communication based training creates practical and result oriented workplace environments grounded in interdepartmental and inter-team cohesion, which fosters cooperation and competence across organization.

Schedule & Fees

March 15 & 16, 2010

Venue: Holiday Villa,
Subang

Fees (inclusive of Interview Kit worth RM 220):
Normal : RM 2200
Early Bird : RM 1980
(if you sign up by March 1)

Gets extra 5% discount off 3rd groups onwards from same organization



Directive Communication Interview Kit
How it can help you?
  • You get the opportunity to know your candidates’ priorities before you make placement decisions.
  • You can assess the candidate’s “Cultural Fit” .....READ MORE



Here are what some clients are saying :

“Lily is a good trainer and facilitator and she is able to understand the needs, draw out the essence and make the learning appropriate.”

Managing Director, Onkyo Asia Electronics Sdn Bhd

“The Color Brain Communication is a useful tool to create awareness about individual strengths and personal orientation. The game is useful in enhancing cultural literacy among participants in a variety of organizational settings.”

Dr. Asma Abdullah, Author & Intercultural Specialist

“Lily comes across as a very genuine person and has passion for her subject. It reminded me that communication is actually about the people we want to reach and that should always be the focus, not the person delivering the message.”

Corporate Communication Manager, DHL – IT Services

“Lily’s presentation is useful, clear and understanding.”

Associate Director, PR & Associates, Bangkok, Thailand

“ The outline of the course was well organized and beneficial to the participants. Raymond has outstanding presentation skill which he kept the attention of the participants throughout the course. And that was the reason why you won’t be able to find any sleepy eyes in Raymond’s course. In short, Raymond’s course was beneficial, interesting, enjoyable and most importantly, worth the money invested to attend his course. ”

Lionell Jacob
Asst Manager
GM Corporation Sdn Bhd

“We have got very good feedback from my staff who has attended Raymond’s training on the 5th & 6th June 2006. Not only that my staff found his training informative, relevant, interesting and beneficial but more importantly that he was able to create an impact change on their mindset in congruent with the organization culture.”

Suleiman Menankutty
HR Manager
Empress Hotel

Introduction

Candidates project the best about themselves during interview. How can you know whatever that they say will be performed when the candidate is hired? Besides getting the Best candidate with the right credential, how can you know the person will Best fit into your organization culture? Companies spend lots of time and money to hire employees and later discover the employee that is recruited is not the best or somehow underperformed. The cost of hiring not the right employee is costly and the process to recover the damage is costlier. Find out how you can maximize your investment using Directive Communication Interview Kit and Cultural Dimension cards. You have an advantage of knowing who you are really hiring.

Objectives
  • Develop techniques to ensure the best selection is made
  • Shorten your interview time and gain advantage to screen out unsuitable candidates
  • Fit the best person to right scope of work in your organization
  • Decipher the values, true intention and work styles of the candidates and know the person beyond what he / she says using the tools
  • Clarify the real organization culture and values of your company
  • Supplement your company’s interview and recruitment methods and provide the missing gap for teamwork, environment and organization fit.
  • Assist in internal recruitment for job transfer, re-location or re-assignment
  • Assist to increase the retention rate of employees by knowing their emotional drives
Outcomes

  • Master Directive Communication tools to decipher the true intentions and work styles of candidates
  • Make better selection of people that “fit” in your organization culture
  • Know a candidate beyond what he/she says through the tools
  • Discover the 8 Emotional Drives, unleash the hidden motivating factors of the candidates and find out what really motivate them to work
  • Discover the candidate’s compatibility, communication style and strengths and weaknesses through learning the 4 Principles of Color Brain Processors
  • Asses your company’s organizational culture & values and determine the best cultural fit through understanding of 16 Cultural Dimensions and values cards
Who Should Attend ?

HR Managers, Senior HR Executives, Recruitment Managers, Training Managers, HR / Recruitment Heads and personnel who are decision makers on recruitment, job assignment, job transfers and job relocation.

Note: This course is about a process of new recruitment method. Recruiters with knowledge and skill of recruitment are recommended.
Course Outline Includes
Day 1
  • Introduction to Direction Communication™ Psychology
    • Realigning your encoded assumptions and rules of engagement
    • Managing and enlarging our circle of tolerance
    • The fear factors
    • Break your colored glasses syndrome and why you see only differences
  • The 4 Principles of Colored Brain Processors
    • Discover your brain genetic style of processing information through Colored Brain Communication Inventory
    • Discover your strengths and weaknesses and the strategies for improvements
    • Learn to interpret the color brain processors of your team members
    • Formulate strategies for team productivity using Principles of Colored Brain Processors
  • The 8 Principles of Human Emotional Drives
    • Understand your personal subconscious needs and drives
    • Discover, rank and chart your human emotional drives and realize your REAL motivating force
    • Understand other people’s emotional drives
    • The Need Sucking phenomena and how to overcome
Day 2
  • Introduction to organization culture
    • Learn the 16 Cultural Dimension and assess your company’s cultural dimension
    • Understand culture and values and how it is manifested in our workplace
    • Discover the underlying assumptions of people and how it is affected in the way management is done
  • Directive Communication™ Interview Kit
    • Learn the usage Color Brain Communication cards and how it can be used to elicit thoughts at subconscious level
    • Learn the usage of Color Brain Communication Inventory and how it can be used to interpret the thinking styles of candidates
    • Learn the usage the World of Work Map to understand the working style of candidate
  • Matching the Best Talents
    • Matching the organization culture
    • Job analysis and criteria for selection
    • Matching the candidate based on talent and best fit
    • Role play for interview & selection
Methodology

Directive Communication™ was developed by renowned speaker / trainer and best selling author, Arthur F. Carmazzi. Directive Communication (DC) is a methodology that affects how people act and react to each other in groups, and how to influence those groups to cultivate high performance work culture. The DC methodology is a psychology foundation that affects efficiency across any discipline within an organization. It identifies how workforces can tap into and harness the power of their environment and maintain innovation and cooperation.

This results-based course will be challenging, thought provoking, informational and inspiring. Participants will use a variety of learning tools including workshops, games, real life scenarios and open learning.

Deliverables

2 days of interactive workshop facilitated by Lily Lau & Raymond Foong, DC Interview Kit, workbook, experiential activities and certificate of accomplishment.
Plus 2 x Tea Breaks & 1 Lunch

Special DC Interview Kit worth USD220 to be given away!!


For further information or enquiries, please call :
(03) 3372 6818

usr818@streamyx.com - www.powerupsuccess.com

www.directivecommunication.com