Asia's best DC Trainers, Facilitators and Consultants

  • Find DC Certified Expert
  • See all DC Consultants
  • Join Our Exclusive Team

DC Based Seminars
and Workshops

  • Leadership Series
  • Workforce Enhancement Series
  • Public Workshops

Change Management and
Organisational Development

  • Corporate Culture Evolution
  • Revolution Initiatives
  • International Success Stories
 
DC Press Corner
Metting Planer Conner
Partner Login
HR Corner
News
Get Certification
 
 


 

Hypnotic Customer Service
Cultivating the Art of Subconscious Loyalty

A customer's loyalty is an emotion that can be conditioned. This program uses psychology to infuse a "High Service State" in participants in order to deliver long-term results that create the foundation for a "Service Culture". It teaches the emotional triggers that leave customers feeling good about your company. The mental components work with the ability to direct customer emotion, dealing with conflicts and difficult customers, and creating a mindset that elevates innovation and creativity for delivering outstanding service.

Who Should Attend - customer service managers, customer service personnel, Sales managers and personnel, marketing managers and personnel, consultants, and anyone having direct contact with customers

Benefits of the Hypnotic Customer Service Workshop-

  • Creates a customer centered mindset and habits
  • Align mindset with fundamental promise of the company to the customer
  • Understand of psychological buttons that instill loyalty
  • Increased customer satisfaction
  • Increased passion for the product or service represented
  • Turn negatives into positives
  • More energy and less stress
  • Understand the intricacies of working with an array of other personality types


Also See our new program - Customer Service for Technical Professionals


arrow